FREQUENTLY ASKED QUESTIONS
Where did Unfiltered come from?
Unfiltered has been a work in progress since 2002, and all began with an idea that came to light after multiple trips to the store to look for a card that fit a particular situation, constantly finding myself unsuccessful. Fourteen years later, Unfiltered was officially born and is now off and running!
What makes Unfiltered different from other greeting cards?
1) The quality of the cards. Printed on 100% post consumer recycled cardstock paper, Unfiltered cards are made with extreme care and thoughtfulness, giving them a high-end quality that is challenging to find in stores.
2) The messaging. Sure, there's your cliché "brutally honest" cards out there, but I've taken it a step further creating brutally honest cards for occasions for which there aren't cards for (ie. a card for the neighbor with a barking dog, a card to signify the end of a friendship, and more).
3) Every. Finishing. Touch. Presentation is of utmost importance to me which is why I choose to print my cards on such high quality paper, and also provide the option of three different envelopes. Cards unique as the Unfiltered collection deserve unique presentation, too!
How do I know the prices of your products?
You will find pricing for all of my products on my Etsy page. To visit, click "SHOP NOW" on the left side of the top menu.
What is the shipping cost?
I am excited to announce that I am now offering FREE shipping for all of my cards! Additional products may incur a shipping cost.
Are there additional cards available other than what is on the website?
At this time, only the cards you see in my Etsy shop are available for purchase. However, new cards are continuously being added so be sure to check back often for new gift ideas!
Do you make custom cards?
If you’re looking for a card for a particular situation, feel free to contact me and I’ll do my best to come up with something unique! Upon submitting an occasion for which you need a card, Unfiltered then has the right to sell that card on the website.
Where are your cards manufactured?
All of the production work is completed out of my home in Colorado.
What kind of paper are the cards printed on?
What’s unique about Unfiltered cards is that they are printed on 100% post consumer recycled cardstock paper, providing an impressive, high-end look.
Does the shipping include tracking information?
Yes! Every order is shipped First Class via USPS and includes a tracking number.
Do you ship internationally?
Currently, Unfiltered cards are only shipping within the Continental United States.
When will my order ship?
If an order is submitted after 4 p.m. MT, it will be processed the following business day and will ship within 1–2 business days once it is processed.
Is it possible to expedite my order?
Absolutely. If you need to receive your order in an urgent manner, please make a note of it before checking out in my Etsy shop, and I will do my best to expedite the production of the card. If you need shipping expedited as well, you will be responsible for that cost.
Can I buy Unfiltered cards anywhere else?
Not yet! But rest assured, that is the goal one day.
What if I’m not satisfied with my order?
If you receive your card(s) and are, for any reason, unhappy with your purchase, please contact me with 15 days of receiving your order and I will do everything I can to make it right. I stand by the Unfiltered collection and the quality they are made with, leaving it very important to me what you, the customer, thinks. For more information about the refund and/or shipping policy, click here.
Still have a question? Click here to contact me.